Sometimes people need support beyond counselling. If you or someone you care about is facing an urgent situation or needs additional help, the resources below may be able to support you.

These organizations serve Kelowna and the Central Okanagan and provide support related to safety, mental health, housing, food security, legal needs, education, and community connection.

Immediate & Crisis Support

• Emergency Services
  Call: 9-1-1 if you or someone else is in immediate danger.

   

• BC Mental Health Support Line
  24/7 confidential emotional support, information, and referrals.
  Phone: 310-6789 (no area code)

   

• Canada Suicide Crisis Helpline
  Immediate, compassionate support for anyone in crisis.
  Call or Text: 9-8-8 (24/7)

Women’s Support & Family Services

• Kelowna Women’s Shelter
  Emergency shelter, 24/7 crisis line, counselling, and outreach for women and children experiencing intimate partner violence.
  Phone: 250-763-1040
  Website: https://kelownawomensshelter.ca

   

• Elizabeth Fry Society – Central Okanagan
  Advocacy, housing support, counselling, and court accompaniment for women involved in or impacted by the justice system.
  Phone: 250-763-4613
  Website: https://www.efryokanagan.com

   

• NOW Canada Society
  Transitional housing, life-skills programming, outreach, and counselling for women and youth at risk of homelessness or exploitation.
  Phone: 250-763-3876
  Website: https://nowcanada.ca

   

• Mamas for Mamas
  Community-based support for mothers and caregivers through practical help, baby supplies, peer support, and crisis advocacy.
  Phone: 236-420-0075
  Website: https://www.mamasformamas.org

Mental Health, Addiction & Counselling Support

• Canadian Mental Health Association (CMHA) – Kelowna
  Community-based mental health programs, housing supports, and wellness services for individuals and families.
  Phone: 250-861-3644
  Website: https://cmhakelowna.org

   

• Foundry Kelowna
  One-stop mental health care, primary care, peer support, and social services for youth ages 12–24 and their families.
  Phone: 236-420-2803
  Website: https://foundrybc.ca/kelowna

   

• The Bridge Youth & Family Services
  Substance use, withdrawal management, recovery support, and family counselling services.
  Phone: 250-763-0456
  Website: https://thebridgeservices.ca

   

• Interior Health Crisis Line
  24/7 crisis response and emotional support.
  Phone: 1-888-353-2273
  Website: https://www.interiorhealth.ca

Housing & Homelessness Support

• Kelowna Gospel Mission
  Emergency shelter, meals, outreach services, and basic health supports.
  Phone: 250-763-3737
  Website: https://kelownagospelmission.ca

   

• Metro Community
  Meals, hygiene access, outreach, spiritual care, and social work support for individuals facing poverty or homelessness.
  Phone: 778-478-2466
  Website: https://metrocommunity.ca

   

• Ozanam House
  Transitional housing and support programs for men experiencing homelessness.
  Phone: 250-762-4673
  Website: https://www.recoverykelowna.ca/

   

• John Howard Society – Okanagan
  Reintegration programs, housing assistance, and addiction support for individuals involved in the justice system.
  Phone: 250-763-1331
  Website: https://johnhowardbc.ca/okanagan-kootenay

Food & Basic Needs

• Kelowna Food Bank
  Food hampers and community food programs for individuals and families in need.
  Phone: 250-763-7161
  Website: https://cofoodbank.com

   

• Mamas for Mamas
  Food support, baby supplies, and resource coordination for parents and caregivers.
  Phone: 236-420-0075
  Website: https://www.mamasformamas.org

Financial, Legal & Employment Support

• Launch Okanagan
  Free financial literacy and budgeting programs, including the “Dollars & Sense” program.
  Phone: 250-212-2999
  Website: https://launchokanagan.ca

   

• Credit Counselling Society
  Free, confidential debt counselling, budgeting help, and financial education.
  Phone: 1-888-527-8999
  Website: https://nomoredebts.org

   

• Legal Aid BC – Kelowna
  Free or low-cost legal advice and representation for eligible individuals.
  Phone: 250-763-8613
  Website: https://legalaid.bc.ca

   

• KCR Community Resources
  Employment services, newcomer support, volunteering, and community information.
  Phone: 250-763-8008
  Website: https://kcr.ca

Youth, Children & Family Programs

• Big Brothers Big Sisters – Central & Southern Interior BC
  Mentorship and community-based support programs for children and youth.
  Phone: 1-800-404-4483
  Website: https://centralsoutherninteriorbc.bigbrothersbigsisters.ca

   

• Okanagan Boys & Girls Clubs
  After-school care, recreation, and family support programs for children and youth.
  Phone: 250-762-3914
  Website: https://boysandgirlsclubs.ca

   

• Starbright Children’s Development Centre
  Assessment, therapy, and early intervention services for children with developmental needs.
  Phone: 250-763-4525
  Website: https://starbrightokanagan.ca

   

• Child & Youth Advocacy Centre (CYAC)
  Advocacy, forensic interviews, and counselling connections for children and youth who have experienced abuse.
  Phone: 250-212-5338
  Website: https://cyackelowna.com

• Family Connection Centre (FCC)
  Prevention, treatment, and support services for children and youth and their families to help achieve developmental goals, including those with support needs, neurodiversity, or disabilities—no diagnosis required.
  Phone: 778-760-1445
  Website: Family Connection Centre Central Okanagan - arc programs

Seniors & End-of-Life Support

• Seniors Outreach & Resource Centre
  Home visits, transportation assistance, peer connection, and resource navigation for older adults.
  Phone: 250-861-6180
  Website: https://seniorsoutreach.ca

   

• Central Okanagan Hospice Association
  Hospice care, bereavement support, and volunteer companionship for individuals and families facing end-of-life or grief.
  Phone: 250-763-5511
  Website: https://hospicecoha.org

Education, Literacy & Community Connection

• Project Literacy Kelowna
  Free one-to-one tutoring, literacy development, and ESL support for adults.
  Phone: 250-762-2163
  Website: https://projectliteracykelowna.org

   

• KCR Community Resources
  Community information, volunteer opportunities, and family programs.
  Phone: 250-763-8008
  Website: https://kcr.ca

   

• SHARE Society
  Outreach, advocacy, and support for individuals living with HIV/AIDS.
  Phone: 250-763-8481
  Website: https://sharesociety.ca

You Don’t Have to Navigate This Alone

If you’re feeling overwhelmed or unsure which resource is right for you, you’re welcome to contact our office. Our team can help point you toward appropriate supports.

Contact Us