There are several ways to access counselling at Connect, depending on your needs, circumstances, and availability.

Our services fall into four main pathways:

• Fee-for-Service Counselling

• Low-Cost Counselling

• Free & Funded Counselling Programs

• Group Programs

Each pathway is described below to help you understand your options and decide what might be the best fit.

If you’re unsure where to start, our team is always available to help guide you.

 

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Fee-for-Service Counselling

Fee-for-service counselling is available to individuals, couples, families, children, and youth who are able to pay privately or access extended health benefits.

This option offers:

• Greater flexibility in appointment availability

• Access to a wide range of counsellors and modalities

• In-person and virtual sessions

As a registered charitable organization, revenue from fee-for-service counselling helps support free and low-cost programs within our community.

Contact Us or Book an Appointment to take the next step

 

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Low-Cost Counselling

Low-cost counselling is designed to support individuals and families who may not be able to afford full private rates but do not qualify for funded programs.

This option may include:

• Men's trauma counselling

• Low-cost couples counselling
  

Low-cost services are offered based on availability, and waitlists may apply. We are committed to transparency and will always discuss options with you openly.

Contact Us to discuss options 

 

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Free & Funded Counselling Programs

Connect provides a range of free and funded counselling services supported through government and community partnerships. These programs are designed to ensure access to care for individuals and families who need it most.

Funded programs include support for:

• Women experiencing intimate partner violence

• Adults requiring short-term mental health counselling

• Children, youth, and families

• Individuals impacted by trauma and abuse

Eligibility and access vary by program, and some services require referral.

Learn more: Free & Funded Counselling

 

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Group Programs

Group counselling and psychoeducational programs offer a supportive environment where participants can learn, reflect, and grow alongside others with shared experiences.

Group programs may include:

• Men’s groups

• Women’s groups

• Parenting and family workshops

• Trauma-informed group counselling

Groups can be a powerful and accessible way to build skills, connection, and resilience.

Learn more: Group Programs

 

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Not Sure Where to Start?

If you’re feeling unsure about which option is right for you, you’re not alone. Many people reach out without knowing exactly what they need—and that’s okay.

Our administrative team can help:

• Answer questions

• Explain options

• Guide you toward the most appropriate service

Contact Us or Book an Appointment to take the next step.