Book an Appointment
Taking the step to book counselling can feel big. Whether you know exactly what you’re looking for or you’re still figuring it out, we’re here to make the process as clear and supportive as possible.
You are welcome to book an appointment online or reach out to our team for guidance before scheduling.
Book Online (Fee-for-Service Counselling)
Many fee-for-service counselling appointments can be booked directly through our secure online booking system.
Online booking allows you to:
-
View counsellor availability in real time
-
Choose in-person or virtual appointments (where available)
-
Book at a time that works best for you
Ready to book: Book an Appointment Online Now
Please note: Low-cost and free or funded counselling programs cannot be booked online.
Contact Our Office (Low-Cost & Funded Programs)
If you are seeking low-cost counselling or free or funded counselling services, booking must be completed through our office.
This helps us:
-
Confirm eligibility or referral requirements
-
Match you with the appropriate program or counsellor
-
Provide clear information about availability and waitlists
Referrals & Funded Programs
Some counselling services are funded through government or community partnerships and may require a referral or meet specific eligibility criteria.
If a referral is required, our team will let you know:
-
What documentation is needed
-
How to obtain it
-
What to expect next, including timelines or waitlists
We aim to be transparent and will discuss alternative options whenever possible.
What Happens After You Book or Contact Us
Once your appointment or intake process is started:
-
You’ll receive guidance on next steps
-
Any required intake or referral information will be explained
-
Your counsellor or program will be confirmed as availability allows
If anything feels unclear, you are always welcome to ask questions along the way.
If You’re Not Sure Where to Start
It’s completely okay to feel uncertain about what kind of counselling you need—or whether counselling is right for you at this time.
If you’re unsure, we encourage you to reach out. A brief conversation with our team can help clarify the best next step, without pressure.
Ready to begin?
Contact Us
Care that connects us all
At Connect Counselling & Therapy Society, we believe mental health care is built through relationship, community, and shared responsibility.
Whether you are seeking counselling support, looking to give back, or interested in partnering with us, there are many ways to connect with the work we do.
Every counselling session, donation, and partnership helps strengthen access to care across our community.